Need help with WTF WHY? You are in the right place. Check the common questions below first, since most issues are answered there. If that does not solve it, send us a message using the form and we will get back to you.
We aim to reply within 2 business days. WTF WHY is published by D.I.L.L.I.G.A.F Corp.
You can always email us at wtfwhyapp@gmail.com. If you are writing about your account or a purchase, please include your in-game nickname.
Open Settings inside the app and tap RESTORE PURCHASES. This re-checks your purchase with the App Store or Google Play and re-applies it. If ads are still showing after that, send us a message below and include the email address you used on the store account, and we will sort it out.
Scores are tied to your device. Reinstalling the app, or moving to a new phone, can leave your old nickname stranded. Send us a message with your nickname and we can reconnect it to your current device manually.
You can report it from inside the app: open the Hall of Legends, press and hold the name, and choose Report. Reports go to a moderation queue and are reviewed by a human. You can also report a name using the form below.
Choose "Delete my data" in the form below and include your nickname. We will remove your leaderboard entry, your stats and the device identifier linked to them. This cannot be undone, and your scores will not be recoverable.
First, make sure you are on the latest version from the store, since most crash fixes ship that way. If it still happens, send us a message telling us which of the six games it happened in, what you were doing at the time, and which phone you are using.
How we handle your data is set out in our Privacy Policy.